Account Health

Green/amber/red customer health score, day-60 renewal clock, and churn early-warning flags

Tested · Works

Test report

Verdict
Tested · Works
Score
8.8/10
Tested
Jul 15, 2026
Environment
Claude Code 2.x (agent harness)
Upstream re-checked
Aug 10, 2026 · 25c448d

Gave it a fictional account 36 days from renewal with usage down 50% and the champion gone: the skill-guided answer caught that the day-60 renewal clock had already been missed by 24 days and named the two signals as leading indicators, while the unguided baseline just said renewal was 'coming up soon.' Part of a larger 'growth-os' repo — account-health hands off to sibling skills (churn-save, expansion-signal) and writes to a root-level ops/ book that a bare skill-folder copy won't include, though it works fine off a single named account with no ops/ files present.

Scored on four weighted criteria — install, triggering, output vs. baseline, docs. How scoring works

  • Installs cleanly 4/5
  • Triggers reliably 5/5
  • Output vs. baseline 8/10
  • Docs & honesty 5/5

What Account Health does

Post-sale account-health scorer: reads an account (from ops/customers.md or one the user names), rates it green/amber/red against its own value hypothesis, checks whether the renewal motion should already have started (day 60, not 85), and names leading churn indicators before they become a lost renewal. Triggers on 'how's this account doing', 'health check', 'at risk of churn', or before a renewal/QBR.

How to install Account Health

git clone https://github.com/etrebels/claude-code-growth-os
mkdir -p ~/.claude/skills
cp -r claude-code-growth-os/.claude/skills/account-health ~/.claude/skills/account-health

Skills live in ~/.claude/skills/ (global) or .claude/skills/ (per-project). Restart Claude Code after installing.

Commands — how to trigger Account Health

  • /account-health Green/amber/red customer health score, day-60 renewal clock, and churn early-warning flags

It also activates on plain-language prompts like these:

  • How's the Acme Corp account doing? We have a QBR next week
  • Are we at risk of losing the Nordvik account at renewal time?
  • Give me a health check on our top five customers before the board meeting

Frequently asked questions

Is the Account Health skill free?
Yes. The skill itself is free from etrebels/claude-code-growth-os. SkillProof publishes the install command and an independent test verdict at no cost.
Does Account Health work with Claude Code?
We tested it with Claude Code 2.x (agent harness) on Jul 15, 2026. Verdict: Tested · Works. Gave it a fictional account 36 days from renewal with usage down 50% and the champion gone: the skill-guided answer caught that the day-60 renewal clock had already been missed by 24 days and named the two signals as leading indicators, while the unguided baseline just said renewal was 'coming up soon.' Part of a larger 'growth-os' repo — account-health hands off to sibling skills (churn-save, expansion-signal) and writes to a root-level ops/ book that a bare skill-folder copy won't include, though it works fine off a single named account with no ops/ files present.
What is the Account Health SkillProof Score?
8.8/10 — installs cleanly 4/5, triggers reliably 5/5, output vs. baseline 8/10, docs & honesty 5/5.
How do I install Account Health?
Copy the install command from this page, run it in your terminal, and restart Claude Code. Skills live in ~/.claude/skills/ (global) or .claude/skills/ inside a project.
Can I use Account Health with Cursor, Copilot, Gemini CLI, Codex or other AI tools?
The SKILL.md format is native to Claude (Claude Code, Desktop, claude.ai). The instructions inside adapt to other assistants: Cursor rules, GitHub Copilot instructions, Windsurf rules, Custom GPTs, AGENTS.md for OpenAI Codex, and GEMINI.md for Google Gemini CLI — our conversion guides cover each, and the free converter on the tools page does the wrapping for you.