Is the Customer Story Writer skill free?

Yes. The skill itself is free from zapier/gtm-cheat-codes. SkillProof publishes the install command and an independent test verdict at no cost.

What is the Customer Story Writer SkillProof Score?

8.8/10 — installs cleanly 5/5, triggers reliably 5/5, output vs. baseline 7/10, docs & honesty 5/5.

How do I install Customer Story Writer?

Copy the install command from this page, run it in your terminal, and restart Claude Code. Skills live in ~/.claude/skills/ (global) or .claude/skills/ inside a project.

Can I use Customer Story Writer with Cursor, Copilot, Gemini CLI, Codex or other AI tools?

The SKILL.md format is native to Claude (Claude Code, Desktop, claude.ai). The instructions inside adapt to other assistants: Cursor rules, GitHub Copilot instructions, Windsurf rules, Custom GPTs, AGENTS.md for OpenAI Codex, and GEMINI.md for Google Gemini CLI — our conversion guides cover each, and the free converter on the tools page does the wrapping for you.

Customer Story Writer

Drafts sourced customer stories, gating unverified quotes and metrics for review

by zapier · zapier/gtm-cheat-codes

Tested · Works

Install — copy the command Download source ↗

Test report

Verdict: Tested · Works
Score: 8.8/10
Tested: Jul 31, 2026
Environment: Claude Code 2.x (agent harness)
Upstream re-checked: Aug 10, 2026 · 0547785

Fetched SKILL.md + 3 supporting files (README, SCHEMA-MAP, ONBOARDING-PROMPT), all HTTP 200; frontmatter has valid name+description, no scripts, no security smells (Zapier endpoints are documentation only). Trigger: judged 3 story-from-source phrasings as load and 2 adjacent ones (cold-outreach email, product roadmap) as no-load — all 5 correct. For OUTPUT I wrote one fictional interview source (Brightpath Logistics / FleetSync, with an APPROVED time metric and an explicitly UNCONFIRMED 82%->94% on-time stat), then produced a baseline draft and a skill-following draft. The baseline published the unconfirmed stat as fact and used hype; the skill draft excluded and flagged it as [NEEDS SOURCING], added a quote/claim checklist marking each item APPROVED vs NOT CONFIRMED, plus open-questions and a publish-gating approval checklist.

Scored on four weighted criteria — install, triggering, output vs. baseline, docs. How scoring works

Installs cleanly 5/5
Triggers reliably 5/5
Output vs. baseline 7/10
Docs & honesty 5/5

What Customer Story Writer does

Turns approved customer source material (interview transcripts, notes, briefs, quotes, proof points) into a narrative or metric-forward customer story draft, with a quote/claim checklist that separates verified facts from claims needing approval. Triggers when a user has customer interview material and wants a case study or customer story written from it, rather than generic case-study copy. The Zapier MCP/SDK integration for pulling sources is optional; the drafting works from material supplied directly in context.

How to install Customer Story Writer

git clone --depth 1 https://github.com/zapier/gtm-cheat-codes.git /tmp/customer-story-writer-src
mkdir -p ~/.claude/skills
cp -R /tmp/customer-story-writer-src/skills/customer-advocacy/customer-story-writer ~/.claude/skills/customer-story-writer
# SKILL.md is self-contained; no scripts or deps to run.
# Optional: Zapier MCP (https://mcp.zapier.com) to auto-retrieve approved transcripts/CRM/content-library
#   sources, and Zapier SDK (npx zapier-sdk login) for intake/reviewer-routing workflows. Neither is
#   required — you can paste source material directly into the prompt and the skill drafts from it.

Skills live in ~/.claude/skills/ (global) or .claude/skills/ (per-project). Restart Claude Code after installing.

Commands — how to trigger Customer Story Writer

/customer-story-writer Drafts sourced customer stories, gating unverified quotes and metrics for review

It also activates on plain-language prompts like these:

Draft a customer story from this call transcript
Write a metric-forward case study page
Turn these customer quotes into a campaign story

Frequently asked questions

Is the Customer Story Writer skill free?: Yes. The skill itself is free from zapier/gtm-cheat-codes. SkillProof publishes the install command and an independent test verdict at no cost.
Does Customer Story Writer work with Claude Code?: We tested it with Claude Code 2.x (agent harness) on Jul 31, 2026. Verdict: Tested · Works. Fetched SKILL.md + 3 supporting files (README, SCHEMA-MAP, ONBOARDING-PROMPT), all HTTP 200; frontmatter has valid name+description, no scripts, no security smells (Zapier endpoints are documentation only). Trigger: judged 3 story-from-source phrasings as load and 2 adjacent ones (cold-outreach email, product roadmap) as no-load — all 5 correct. For OUTPUT I wrote one fictional interview source (Brightpath Logistics / FleetSync, with an APPROVED time metric and an explicitly UNCONFIRMED 82%->94% on-time stat), then produced a baseline draft and a skill-following draft. The baseline published the unconfirmed stat as fact and used hype; the skill draft excluded and flagged it as [NEEDS SOURCING], added a quote/claim checklist marking each item APPROVED vs NOT CONFIRMED, plus open-questions and a publish-gating approval checklist.
What is the Customer Story Writer SkillProof Score?: 8.8/10 — installs cleanly 5/5, triggers reliably 5/5, output vs. baseline 7/10, docs & honesty 5/5.
How do I install Customer Story Writer?: Copy the install command from this page, run it in your terminal, and restart Claude Code. Skills live in ~/.claude/skills/ (global) or .claude/skills/ inside a project.
Can I use Customer Story Writer with Cursor, Copilot, Gemini CLI, Codex or other AI tools?: The SKILL.md format is native to Claude (Claude Code, Desktop, claude.ai). The instructions inside adapt to other assistants: Cursor rules, GitHub Copilot instructions, Windsurf rules, Custom GPTs, AGENTS.md for OpenAI Codex, and GEMINI.md for Google Gemini CLI — our conversion guides cover each, and the free converter on the tools page does the wrapping for you.