Account Health
Green/amber/red customer health score, day-60 renewal clock, and churn early-warning flags
Testé · Fonctionne
Ce que fait
Post-sale account-health scorer: reads an account (from ops/customers.md or one the user names), rates it green/amber/red against its own value hypothesis, checks whether the renewal motion should already have started (day 60, not 85), and names leading churn indicators before they become a lost renewal. Triggers on 'how's this account doing', 'health check', 'at risk of churn', or before a renewal/QBR. Part of a larger 'growth-os' repo — account-health hands off to sibling skills (churn-save, expansion-signal) and writes to a root-level ops/ book that a bare skill-folder copy won't include, though it works fine off a single named account with no ops/ files present.
Rapport de test
Gave it a fictional account 36 days from renewal with usage down 50% and the champion gone: the skill-guided answer caught that the day-60 renewal clock had already been missed by 24 days and named the two signals as leading indicators, while the unguided baseline just said renewal was 'coming up soon.' Part of a larger 'growth-os' repo — account-health hands off to sibling skills (churn-save, expansion-signal) and writes to a root-level ops/ book that a bare skill-folder copy won't include, though it works fine off a single named account with no ops/ files present.
Testé le: 2026-07-15 · Claude Code 2.x (agent harness)
Installation
git clone https://github.com/etrebels/claude-code-growth-os mkdir -p ~/.claude/skills cp -r claude-code-growth-os/.claude/skills/account-health ~/.claude/skills/account-health
Commandes et exemples de prompts
/account-healthGreen/amber/red customer health score, day-60 renewal clock, and churn early-warning flags
Les skills se déclenchent sur des demandes en langage courant — aucune commande à retenir. Après installation, des prompts comme ceux-ci l'activent (en anglais) :
How's the Acme Corp account doing? We have a QBR next weekAre we at risk of losing the Nordvik account at renewal time?Give me a health check on our top five customers before the board meeting