Difficult Workplace Conversations
Prep-Delivery-Followup framework for conflicts, feedback, and tough workplace talks
Test report
- Verdict
- Tested · Works
- Score
- Tested
- Jul 14, 2026
- Environment
- Claude Code 2.x (agent harness)
- Upstream re-checked
- Aug 10, 2026 · be42193
Ran it on a real coworker-takes-credit scenario: it produced a ready-to-say SBI-model opening line and a full prep/delivery/followup plan, clearly sharper and more usable than the generic 'stay calm, use I-statements' baseline answer.
Scored on four weighted criteria — install, triggering, output vs. baseline, docs. How scoring works
- Installs cleanly 5/5
- Triggers reliably 5/5
- Output vs. baseline 9/10
- Docs & honesty 5/5
What Difficult Workplace Conversations does
Structures preparation for a difficult workplace conversation using a three-phase Prep-Delivery-Followup framework plus the SBI (Situation-Behavior-Impact) model. Triggers on requests to prepare for conflict, give critical feedback, discuss sensitive topics like pay or termination, or navigate a heated team situation.
How to install Difficult Workplace Conversations
git clone https://github.com/softaworks/agent-toolkit
cd agent-toolkit
mkdir -p ~/.claude/skills
cp -r dist/plugins/difficult-workplace-conversations/skills/difficult-workplace-conversations ~/.claude/skills/difficult-workplace-conversations
Skills live in ~/.claude/skills/ (global) or .claude/skills/
(per-project). Restart Claude Code after installing.
Commands — how to trigger Difficult Workplace Conversations
-
/difficult-workplace-conversationsPrep-Delivery-Followup framework for conflicts, feedback, and tough workplace talks
It also activates on plain-language prompts like these:
-
Help me prepare for a tough conversation with my manager about pay -
I need to give critical feedback to a coworker without it blowing up -
Coach me through how to tell my report their performance is slipping
Frequently asked questions
- Is the Difficult Workplace Conversations skill free?
- Yes. The skill itself is free from softaworks/agent-toolkit. SkillProof publishes the install command and an independent test verdict at no cost.
- Does Difficult Workplace Conversations work with Claude Code?
- We tested it with Claude Code 2.x (agent harness) on Jul 14, 2026. Verdict: Tested · Works. Ran it on a real coworker-takes-credit scenario: it produced a ready-to-say SBI-model opening line and a full prep/delivery/followup plan, clearly sharper and more usable than the generic 'stay calm, use I-statements' baseline answer.
- What is the Difficult Workplace Conversations SkillProof Score?
- 9.6/10 — installs cleanly 5/5, triggers reliably 5/5, output vs. baseline 9/10, docs & honesty 5/5.
- How do I install Difficult Workplace Conversations?
- Copy the install command from this page, run it in your terminal, and restart Claude Code. Skills live in ~/.claude/skills/ (global) or .claude/skills/ inside a project.
- Can I use Difficult Workplace Conversations with Cursor, Copilot, Gemini CLI, Codex or other AI tools?
- The SKILL.md format is native to Claude (Claude Code, Desktop, claude.ai). The instructions inside adapt to other assistants: Cursor rules, GitHub Copilot instructions, Windsurf rules, Custom GPTs, AGENTS.md for OpenAI Codex, and GEMINI.md for Google Gemini CLI — our conversion guides cover each, and the free converter on the tools page does the wrapping for you.