Difficult Workplace Conversations

Prep-Delivery-Followup framework for conflicts, feedback, and tough workplace talks

Tested · Works

Test report

Verdict
Tested · Works
Score
9.6/10
Tested
Jul 14, 2026
Environment
Claude Code 2.x (agent harness)
Upstream re-checked
Aug 10, 2026 · be42193

Ran it on a real coworker-takes-credit scenario: it produced a ready-to-say SBI-model opening line and a full prep/delivery/followup plan, clearly sharper and more usable than the generic 'stay calm, use I-statements' baseline answer.

Scored on four weighted criteria — install, triggering, output vs. baseline, docs. How scoring works

  • Installs cleanly 5/5
  • Triggers reliably 5/5
  • Output vs. baseline 9/10
  • Docs & honesty 5/5

What Difficult Workplace Conversations does

Structures preparation for a difficult workplace conversation using a three-phase Prep-Delivery-Followup framework plus the SBI (Situation-Behavior-Impact) model. Triggers on requests to prepare for conflict, give critical feedback, discuss sensitive topics like pay or termination, or navigate a heated team situation.

How to install Difficult Workplace Conversations

git clone https://github.com/softaworks/agent-toolkit
cd agent-toolkit
mkdir -p ~/.claude/skills
cp -r dist/plugins/difficult-workplace-conversations/skills/difficult-workplace-conversations ~/.claude/skills/difficult-workplace-conversations

Skills live in ~/.claude/skills/ (global) or .claude/skills/ (per-project). Restart Claude Code after installing.

Commands — how to trigger Difficult Workplace Conversations

  • /difficult-workplace-conversations Prep-Delivery-Followup framework for conflicts, feedback, and tough workplace talks

It also activates on plain-language prompts like these:

  • Help me prepare for a tough conversation with my manager about pay
  • I need to give critical feedback to a coworker without it blowing up
  • Coach me through how to tell my report their performance is slipping

Frequently asked questions

Is the Difficult Workplace Conversations skill free?
Yes. The skill itself is free from softaworks/agent-toolkit. SkillProof publishes the install command and an independent test verdict at no cost.
Does Difficult Workplace Conversations work with Claude Code?
We tested it with Claude Code 2.x (agent harness) on Jul 14, 2026. Verdict: Tested · Works. Ran it on a real coworker-takes-credit scenario: it produced a ready-to-say SBI-model opening line and a full prep/delivery/followup plan, clearly sharper and more usable than the generic 'stay calm, use I-statements' baseline answer.
What is the Difficult Workplace Conversations SkillProof Score?
9.6/10 — installs cleanly 5/5, triggers reliably 5/5, output vs. baseline 9/10, docs & honesty 5/5.
How do I install Difficult Workplace Conversations?
Copy the install command from this page, run it in your terminal, and restart Claude Code. Skills live in ~/.claude/skills/ (global) or .claude/skills/ inside a project.
Can I use Difficult Workplace Conversations with Cursor, Copilot, Gemini CLI, Codex or other AI tools?
The SKILL.md format is native to Claude (Claude Code, Desktop, claude.ai). The instructions inside adapt to other assistants: Cursor rules, GitHub Copilot instructions, Windsurf rules, Custom GPTs, AGENTS.md for OpenAI Codex, and GEMINI.md for Google Gemini CLI — our conversion guides cover each, and the free converter on the tools page does the wrapping for you.