Customer Support
Support-workflow logic exists only as a mode inside a non-invocable umbrella skill
Test report
- Verdict
- Tested · Didn't pass
- Tested
- Jul 21, 2026
- Environment
- Claude Code 2.x (agent harness)
⚠ This skill is no longer available upstream. Our re-check on Aug 10, 2026 couldn't find it any more (SKILL.md not found in repo tree). The test below is what we measured on Jul 21, 2026 and we're leaving it up as a record — but there is nothing left to install, so we've removed the command.
Listed the repo tree via the GitHub API: no directory named customer-support contains a SKILL.md. The slug maps to skills/business/business-ops/references/customer-support.md, which `od -c` confirms begins with "\n# Customer Support" and has NO YAML frontmatter, so it cannot parse or load as a skill. Its parent skill business-ops/SKILL.md sets user-invocable: false. The four sub-references all return HTTP 200 and the content itself is detailed and reasonable, but with no installable/triggerable skill unit at this slug I could not run an output-vs-baseline test. Per protocol this is NOT_FOUND / fails.
Scored on four weighted criteria — install, triggering, output vs. baseline, docs. How scoring works
- Installs cleanly 1/5
- Triggers reliably 2/5
- Output vs. baseline 0/10
- Docs & honesty 2/5
What Customer Support does
Customer-support triage, response drafting, KB articles, escalation, and research frameworks that live as a SUPPORT mode inside the repo's "business-ops" umbrella skill, not as a standalone installable skill. There is no customer-support/SKILL.md: the content is a reference file (skills/business/business-ops/references/customer-support.md) with no frontmatter, loaded by an umbrella skill marked user-invocable: false. It cannot be installed or triggered under the "customer-support" slug as-is.
How to install Customer Support
Nothing to install: the source repository no longer has this skill. If the author brings it back, our daily re-check will pick it up and the command will reappear here.
Commands — how to trigger Customer Support
-
/customer-supportSupport-workflow logic exists only as a mode inside a non-invocable umbrella skill
It also activates on plain-language prompts like these:
-
Triage these support tickets by priority -
Draft a response to this customer complaint -
Write a knowledge base article for this issue
Frequently asked questions
- Is the Customer Support skill free?
- Yes. The skill itself is free from notque/vexjoy-agent. SkillProof publishes the install command and an independent test verdict at no cost.
- Does Customer Support work with Claude Code?
- We tested it with Claude Code 2.x (agent harness) on Jul 21, 2026. Verdict: Tested · Didn't pass. Listed the repo tree via the GitHub API: no directory named customer-support contains a SKILL.md. The slug maps to skills/business/business-ops/references/customer-support.md, which `od -c` confirms begins with "\n# Customer Support" and has NO YAML frontmatter, so it cannot parse or load as a skill. Its parent skill business-ops/SKILL.md sets user-invocable: false. The four sub-references all return HTTP 200 and the content itself is detailed and reasonable, but with no installable/triggerable skill unit at this slug I could not run an output-vs-baseline test. Per protocol this is NOT_FOUND / fails.
- How do I install Customer Support?
- Copy the install command from this page, run it in your terminal, and restart Claude Code. Skills live in ~/.claude/skills/ (global) or .claude/skills/ inside a project.
- Can I use Customer Support with Cursor, Copilot, Gemini CLI, Codex or other AI tools?
- The SKILL.md format is native to Claude (Claude Code, Desktop, claude.ai). The instructions inside adapt to other assistants: Cursor rules, GitHub Copilot instructions, Windsurf rules, Custom GPTs, AGENTS.md for OpenAI Codex, and GEMINI.md for Google Gemini CLI — our conversion guides cover each, and the free converter on the tools page does the wrapping for you.